We offer the following services to keep you coming back to us:
You must be totally satisfied with any item purchased from Diamondite.com.
Our "Hassle Free Guarantee" means just that. If you’re not completely
satisfied with your purchase, you may return the item in new condition and
original packaging within 30 days of delivery.
* Exceptions apply. See our
complete Return Policy below.
Order online through Autogeek.net in our secure electronic system, or place your order by phone.
International customers, please see our order instructions below.
Call TOLL FREE, 1-800-869-3011 (U.S. Residents and U.S. territories)
Mon-Fri 10 am-6 pm Sat 10 am-4pm EST Se Habla Espanol!
If you have any questions concerning your order, you can contact us by
telephone, email or fax.
Every effort is made to ship your order within 24 hours. A tracking number
will be sent to your email address when the package leaves our warehouse. See
our Shipping page for details.
Knowledgeable Sales and Support Staff.
Our expert sales staff is on hand to assist you with your ordering and to
answer any questions you may have. For assistance please call 1-800-869-3011
or email us.
Refunds are given, less shipping and handling charges, for items returned in
like new condition with original packaging within 30 days of your receipt of
To return an item, call 1-800-869-3011 to receive a
Return Authorization Number and instructions. Write this number on the outside of the package. Products returned without authorization will not be accepted. The cost
of the returned items, minus shipping charges, will be promptly credited via
the payment method used. It may take 5-7 days for your bank to process the
If you wish to exchange an item, please call us and we’ll be happy to help you
find the product you need. We will assign a Return Authorization Number, which must be written on the outside of the package. Upon our receipt of the returned item, we will ship out the new item. You will be credited or charged the price difference, less shipping, to the original form of payment.
Due to increased shipping costs, we require a $100 minimum purchase on international orders. The customer is responsible for the cost of shipping in addition to any duties
and taxes incurred at the time of importation. Consult your local customs
authorities to determine if any import tariffs apply.
Place your order online through our secure electronic system with a valid
email address. Select International Shipping as your shipping option. Before your credit card is charged, we will email you a ship
rate quote within 72 hours. *If you pay with PayPal, the funds will be withdrawn automatically via PayPal. Upon your approval of the shipping charge, we will
process and ship your order.